The Arbortext help says it can be done using commands like magbase 1000 in Arbortext's pubview.cf file or by making a docname.vcf in the doctypes directory of the document you want to customize the window for. I have tried everything I can think of (editing the local Arbortext pubview.cf, editing the PE Server's pubview.cf, making the docname.vcf files everywhere I can think of, all to no avail. Has anyone ever done this and had it work or should I contact PTC support? Thanks for any help anyone can give.
Thanks for the replies everyone, I have tried everything you all have said here and still have not been able to change the default percent for the viewer from 120% when the print preview window first appears, my users really want it to be 100. From what Lynn says, I guess it's not going to work so I will file a support ticket.
I tried changing the magstep as well as the magbase and nothing changed at all. I opened a support ticket on this and will update this thread to share the solution if a solution is found.
You are right Lynn, I just heard back from PTC support and they say this issue has been around a while but it has been resolved in the 6.0 M040 release. As we are still running 5.4 here, I cannot confirm this.