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Isoview showing a # sign rather than the illustration

ptc-4856109
1-Visitor
1-Visitor
‎Nov 28, 2012 03:09 PM
‎Nov 28, 2012 03:09 PM

Isoview showing a # sign rather than the illustration

We have been experiencing an issue with the # sign appearing rather then the illustration in Isoview. This happens repeatedly on a daily basis. To correct this problem, the cache must be cleared and Isoview restarted. Has anyone else experienced this issue? It happens in both Windows XP and Windows 7. Does anyone have information on a permanent fix for this?

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3 REPLIES 3
VladimirN
24-Ruby II
24-Ruby II
(To:ptc-4856109)
‎Dec 09, 2012 06:13 AM
‎Dec 09, 2012 06:13 AM

Hello,

What version of Arbortext IsoView are you using?

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ptc-4856109
1-Visitor
1-Visitor
(To:VladimirN)
‎Dec 10, 2012 08:59 AM
‎Dec 10, 2012 08:59 AM

ISOView 5

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VladimirN
24-Ruby II
24-Ruby II
(To:ptc-4856109)
‎Dec 15, 2012 02:37 PM
‎Dec 15, 2012 02:37 PM

Try to test it on Arbortext IsoView 7.3 Evaluation Kit (60 day free trial): http://www.ptc.com/appserver/wcms/forms/index.jsp?&im_dbkey=52798&icg_dbkey=482

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