Inaccessible, inaccurate service and parts information derails even the most sophisticated aftermarket businesses.
In this one-hour webinar, PTC VP of Product Management Dave Duncan and Tech-Clarity VP of Engineering Software Research Michelle Boucher outline:
- How poor service information affects technician productivity, customer satisfaction, and after-sales operations
- Research from Tech-Clarity on service organizations' technical information obstacles and goals
- How Embraer, Airbus Helicopters, and Kirloskar Oil Engines Ltd. revamped their service information management practices
Register now to learn how service information is affecting your aftermarket goals.
