Hi Gary,
In addition to restarting the PE server, as Steve Thompson
suggests, we have also found the following to be helpful.
In the Advanced Preferences of Editor (Tools >
Preferences > Advanced button), go to "catalogpath", and at the very end of
the list of catalog paths, add this one, if it is not already there (Editor
*may* have added this automatically when it encountered the catalog in your
custom-doctypes folder, assuming you closed/reopened Editor after adding the
custom files):
face=Arial color=#0000ff size=2>C:\Program
Files\Arbortext\Editor\custom\doctypes
Or, of course, whatever similar path is required to get to
the custom-doctypes folder.
If I understand the composition process correctly (Print
Preview, PDF), Editor goes out to the PE server and looks for the corresponding
folder with this doctype: C:\Program Files\Arbortext\PE\custom\doctypes,
where C in this case is the hard drive of the server
machine.
I believe the Tomcat restart will actually solve your
problem, but we have had this problem persist with certain custom doctypes even
after a PE restart. The addition of the catalog path *might* be the extra
step that helps in this case. If not, it might require opening a PTC
support call.
Hope that helps.
Steve
--
Steve
Janoff
Information Manager, Specialty
Engineering
General Atomics Aeronautical Systems, Inc.Tel. (858) 909-5164
Fax (858) 455-4668
Steven.Janoff@uav.com
From: EXT-Thompson, Steve
Sent: Monday, June 11, 2007 9:31
AM
To: adepters@arbortext.com
Subject: RE: Can't get PE
Server to recognize our custom doctype.
class=478122416-11062007>Gary,
class=478122416-11062007>Just because we all occasionally forget even the most
basic things (and it's the 'simple' things that will bite you every time), I
have to ask:You did restart Tomcat on the server after placing those
files, yes?
Last
time I saw that "Document type not installed..." message here, it was because
that simple step had been forgotten. By someone who has been working with
Adept/Arbortext Editorfor years.
Probably not even two cents-worth,
Steve
Thompsonface="Times New Roman">
(316)977-0515
face=Arial size=2>When the only tool you have is a hammer,face="Times New Roman">
Everything looks like
a hard disk...
From: Kristina Pike / Convex Technologies, LLC
Sent: Monday, June 11,
2007 10:43 AM
To: adepters@arbortext.com
Subject: RE: Can't
get PE Server to recognize our custom doctype.
The first thing I see is that there is a double quote before URI
but not one to close it. Also, you might want to try using the exact path where
the schema is located. In my experience, Ax does not play well with relative
paths.
From: Gary Ouzts
Sent: Monday, June 11, 2007 10:42
PM
To: Adepters@maillist.arbortext.com
Subject: Can't get
PE Server to recognize our custom doctype.
We're trying to set up a PE Server to handle print/PDF requests from the Arbortext Editor. We have a custom XML schema and are using Styler to generate the stylesheets. We're using release 5.3 M010. We've placed our schema, stylesheet, and catalog file in the custom doctypes folders on the PE Server and on the machine with the Arbortext Editor. The problem is when we attempt to send a request to the PE Server from the Arbortext Editor using the menu: "File->Compose->PDF File…", an error dialog pops up stating: "[A20448] Document type not installed on the PE server. Check the server's catalog path setting." So I'm assuming there's something wrong with the catalog file in our custom doctypes folder? The content of our catalog file is a single line: "URI "WorkOrder.xsd" "workorder.xsd" (workorder is the name of our custom doctype, and the above referenced file is the XML schema file.) One other tidbit: When I use the "Help->About Arbotext Editor->PE Configuration" menu in the Editor, the report that is generated from that request does have a section for our custom doctype, but in the subsection titled "Document Type/Composer Associations", it says "No doctype/composer associations." Does anyone have any pointers on what to look at to resolve this problem? Thanks, Gary. >> To unsubscribe from the list, send an email to listmanager@maillist.arbortext.com with the following in the body: unsubscribe adepters - For additional information on the adepters list (how to subscribe or unsubscribe etc), send an email to: listmanager@maillist.arbortext.com with the following in the body: info Adepters - You may also go to forums.arbortext.com, enter the Adepters folder and change your subscription options and preferences.>> >> To unsubscribe from the list, send an email to listmanager@maillist.arbortext.com with the following in the body: unsubscribe adepters - For additional information on the adepters list (how to subscribe or unsubscribe etc), send an email to: listmanager@maillist.arbortext.com with the following in the body: info Adepters - You may also go to forums.arbortext.com, enter the Adepters folder and change your subscription options and preferences.>> >> To unsubscribe from the list, send an email to listmanager@maillist.arbortext.com with the following in the body: unsubscribe adepters - For additional information on the adepters list (how to subscribe or unsubscribe etc), send an email to: listmanager@maillist.arbortext.com with the following in the body: info Adepters - You may also go to forums.arbortext.com, enter the Adepters folder and change your subscription options and preferences.>>
