The SCN number is the Service Contract Number.
You can get it:
Click the "Find SCN" part of the text to the right of the box that
says: "More Information, Find SCN" (It doesn't look like a link, but
They will send a report to your email address (or your license
administrator, if it isn't you.) (It'll take an hour or more,
I'm checking on where else this number may exist, but PTC has gone
home for the weekend.
I'll let you know what I find out.
On Fri, Dec 5, 2008 at 11:58 AM, Buss, Jason A
> Hoping someone has a quick answer…
> I need my SCN number to place a tech support call. The only bad part is PTC
> provides NO mechanism for Arbortext users to find this. It isn't registered
> on any previous call, I can't find it on my registration profile, and the
> help and search both point me towards a "detailed license report" but don't
> actually provide a link to where this is generated.
> By chance, does anyone know a quick way to access this, URL, anything?
> -----End Original Message-----