Setting up Arbortext Content Manager

[jstarling]

So, I have setup our instance of Arbortext Content Manager and we are just testing all the features of the application out. We keep getting an error when we go to upload documents to the folder area. Here is the error.

An exception occurred in the JS API browseForFile().

Error name: TypeError.

Error message: fileSelectionApplet.getTargetApplet is not a function.

I dont know Java so I am not sure what is going on exactly here. Any help someone can provide is greatly appreciated. We are using ACM 10.0 Datecode F000 by the way.

Thanks,

Jamie

[ptc-4997321]

James,

Perform the following steps may be this might solve your issue.

Navigate to Site > Utilities > Preference Management then Expand Attachments then Right-click File download Mechanism and select Set Preference.

Select the preference to Use basic browser functionality to select and upload files