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Windchill SSO - Arbortext PE 8.1

sderoose
11-Garnet

Windchill SSO - Arbortext PE 8.1

Hello,

 

we've setup Windchill (12.0.2.x) with SSO , and Microsoft Entra ID as the CAS and IdP, which is explained in:

Microsoft Entra ID as the CAS and IdP for Windchill (ptc.com)

This is working fine for Creo, Windchill and Arbortext.

 

But once SSO is enabled, publishing fails, references can't be found:

sderoose_0-1708525207017.png

Anyone faced similar issue? 

 

best regards,
Stijn

 

2 REPLIES 2
Alexia
13-Aquamarine
(To:sderoose)

Hi,

There are a few Help Center documents which may be able to help you resolve this issue.

  • Use Help Document: Configuring Workers with Trusted Host Authentication to configure Trusted Host configuration
  • Also refer to Help doc: Configuring Arbortext Publishing Engine for the Windchill Visualization Service
  • Also, try clearing the Arbortext cache using article CS143920

Best wishes

Alexia

Alexia
manpsingh
6-Contributor
(To:sderoose)

Hello,

 

Have you also tried by publishing a sample document? 

Is this issue specific to an object when it's being published?

Have you checked the payloads, does it generate the PDF?

 

Regards,

Manpreet Singh

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