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arbortext Advanced Print Publisher return license questions

qmanp
2-Explorer

arbortext Advanced Print Publisher return license questions

Why I had return license but can't get license, please see the message below:

 

 

An invalid product/revision combination has been selected. Please go back and try again.

1 REPLY 1
RayStachowiak
14-Alexandrite
(To:qmanp)

There could be a number of reasons. Was the origianl a demo license, hence you did not have a licnese. Was this a subscripton and your subscription has expired, Is this a permanent licnese and you are not on maintenance. Then you could get the version you had but not any later version until you are on maintenance. You might check with license management at PTC to solve your issues.

 

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