Hi, We installed the updated filters on Frame7 to fix a problem with some fonts on the graphics that weren't displaying/printing correctly - so backing the filters out brings that problem back. Also, I can't back out any filters on Frame8, it is the default installation and exhibits the exact same behavior on the same drawings by displaying a grey box. I thought at first it was the file size since a couple of them are large, but that isn't consistent. It's basically just 3 specific drawings at this point and I can't find anything particularly different about them as opposed to all the others that display just fine in both versions of Frame. I'm trying to get back to the original illustrator who worked them to see if he can change anything in his export options to test.