cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

Creo Feature Level usage Details

Highlighted

Creo Feature Level usage Details

We can get more benefits if PTC offers Creo Feature level utilization

Ex: How many members accessing Detailing / Sheet metal / Assembly / Part / .....

This information helps to focus on user demands intermes of training and support

5 REPLIES 5
Highlighted

Re: Creo Feature Level usage Details

Hi,

you can analyze user trail files to get requested information.

MH


Martin Hanák
Highlighted

Re: Creo Feature Level usage Details

Hello MH,

Thanks for your response,

I am looking at organization level reports.

Regards,

Raghu

Highlighted

Re: Creo Feature Level usage Details

Martin is correct; the best location to draw that information from is the trail files. It would allow determining number of files opened, skipped operations, successful operations, et al.

Perhaps it's available from PTC's Performance Advisor, but you'll need to contact PTC sales to find out.

Highlighted

Re: Creo Feature Level usage Details

Hello,

 

But how would I get to those trail files ? Our License server is on Windows OS.

Thank you

Highlighted

Re: Creo Feature Level usage Details

trail file location is determined in the config.pro, mine is as below

 

trail_dir c:\temp


We use a Group Policy script to scrape the trail files and collect some data once per week, we look for the phrase "has been saved" to analyse how many users are authoring data and how many are just viewing data, to help us undertstand license utilisation.

 

You could also look for other phrases associated with a certain action

Announcements