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Model cannot be retrieved

ptc-4494653
1-Newbie

Model cannot be retrieved

Hello Community,

I've seen this on a couple different threads, but I am also experiencing something different. When I try to open up the associated drawing for a specific assembly, it says that "xxxx.xx Cannot be retrieved" and forces me to close the window. The drawing is simple, so I am trying to create a new one based off of the original assembly, but the same error is occuring when I create the new drawing. After naming the drawing and selecting the template it opens the template and an 'open' window pops up and asks me to select the model. When I select the model, it again cannot be retrieved.

Anybody have this experience, or any advice on how to go about solving this?

Thank you all in advance for any help!


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1 REPLY 1

Hi Andrew

I want to know one thing;

When you open the drawing, it says "xxxx.xx" can not be retrieved.

This "xxxx.xx" is the same assembly name you want to open or a different part/assembly name?

Regards

K.Mahanta

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