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creo viewer weld symbols and dimensions disappear

rbader
1-Newbie

creo viewer weld symbols and dimensions disappear

Using Creo 3.0 and creating multiple view states. All is fine and good in creo, but once we publish to the viewer (creo viewer light) we are missing complete welds or just the leader lines, and sometimes dimensions. This seems to only occur on assemblies that are rather big (4000 + features) Currently on build M030 and windchill 10.2. Exhausted all avenues of help with PTC, even sent them a weldment file and they had the same issues and no clue how to resolve.


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1 REPLY 1
gkoch
1-Newbie
(To:rbader)

Hello Robert,

I am surprised to hear that it was possible to reproduce the issue at PTC, but not to fix it.

Did they say it is a limitation?

Also I did not see any recent Technical Support Case opened by you - maybe it was one of your colleagues who opened it?

If you provide me with the case number, I'd like to check why they have no clue how to resolve this.

Thanks,

Gunter

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