Follow this article: https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS40919&art_lang=en
5. To generate the thumbnails using server side thumbnail generation
The pdf has converted successfully, the loaderoptions.txt config file is also created with my script, but the thumbnails create failed.
I use latest Windchill version 11 M020, anyone can help me?
Any information/comment would be very appreciated.
I think that you need to set up a separate thumbnail worker in order to get this to work.
I'm not sure about the details here but I know that we have managed to get thumbnails for PDFs in this way so looking into that might be a good starting point.
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