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Does anyone have any other alternatives or suggestions
Is PTC planned to fix this in future versions?
Solved! Go to Solution.
I am updating on the status and solution of this thread for other community users:
On the support ticket logged after this conversation, we clarified that the GET /v3/items/{itemId}/reviews endpoint returns empty response because the itemId has a Review Hub-based review, and not an Item-based review. These look similar but have a different header on the UI.
Review Hub (NOT supported by the endpoint):
Item-based Review (supported by the endpoint):
Currently, no REST API endpoints for Review Hub are officially implemented / supported
Hi,
Have you filed a Customer Case yet?
Thanks
Kartik
Hi, what do you mean by "broken"?
You may have a look at these topics, perhaps they contain some hints for you:
No above links does not help.
I have already gone through this link before
I wanted a clear roadmap when and in which release the API is going to work again.
I tested on 2.1.0.1 and the endpoint is functional for me:
I can also suggest a Customer Case to get further support on this
I am updating on the status and solution of this thread for other community users:
On the support ticket logged after this conversation, we clarified that the GET /v3/items/{itemId}/reviews endpoint returns empty response because the itemId has a Review Hub-based review, and not an Item-based review. These look similar but have a different header on the UI.
Review Hub (NOT supported by the endpoint):
Item-based Review (supported by the endpoint):
Currently, no REST API endpoints for Review Hub are officially implemented / supported