HTML 404 not found (Codebeamer v2.2)

[JG_13563555]

Hello PTC Community,

We currently have installed a test version of your Codebeamer 2.2. Sadly, we can't access the web interface, and we cannot find the issue. It just gives back HTML 404.

We can't find any clue as to why it does this. It previously worked fine.

Thanks for your help in advance.

[BKampling_SAI]

Hi @JG_13563555 

There are numerous reasons why this could be happening. Given that error 404 means "Not Found", without more detailed information, we won't be able to assist you. I would suggest working with your IT/DevOps team to verify that your servers and routing are configured correctly and all services are running.

Thanks,

Brian Kampling - Source Allies

[SumitKumarPatel]

Hi, Did you find the root cause and resolution? Kindly let me know as we are also facing same issue.