When attempting to export using the “Convert to PDF” function with a custom template, the generated PDF contains no data.
According to the PTC team, this is a long-standing known limitation, and there are currently no plans to change this behavior. They confirmed that when exporting to Word without selecting “Convert to PDF,” the Table of Contents appears correctly. However, when the “Convert to PDF” option is used, the PDF export does not include the Table of Contents due to this limitation.
For reference, please see the explanation in the PTC Help Center:
(User-provided link) https://support.ptc.com/help/codebeamer/r3.1/en/index.html#page/codebeamer/user_guide/7110771.html
From the user’s perspective, the “Convert to PDF” function worked as expected before the recent update, and the user strongly wishes to have this functionality restored.
