Community Tip - Stay updated on what is happening on the PTC Community by subscribing to PTC Community Announcements. X
Hello team,
we have strange behavior of wiki page appearance for logged in and anonymous user.
If wiki is opened by anonymous user then formatting and text block denote is correct and page shows :
1 Needed Software Packages
1.1 Spaceball Driver for...
etc.
Example below:
But after user log in then denote disappear.
Is it a bug or wrong page setting?
Codebeamer version 22.10-SP7
thank you
Solved! Go to Solution.
Hello @MM_10991077 , I could not reproduce a situation where the anonymous user would set this preference on a page / browser and had to re-do the same for another page / from another browser. I tested this on codebeamer.com / incognito mode and the pages at https://codebeamer.com/cb/project/CB
I assume the anonymous access on your end is setup as per https://codebeamer.com/cb/wiki/86294#section-Managing+Anonymous+User+Access
Checking the code, this is a user-level boolean preference (generateOutliners: "true") stored in the DB and can be queried with:
SELECT * FROM user_pref WHERE user_id=<user_id> AND pref_id=49;
In case further investigation is needed, please reach out to us by raising a Support Ticket at https://support.ptc.com/apps/case_logger_viewer/cs/auth/ssl/log
Dear @MM_10991077 ,
thank you for your question.
Try the following steps:
1.) Login with your user in Codebeamer.
2.) Open the affected wiki pages.
3.) Click on the yellow marked "settings" icon and be sure that you activate the green marked checkbox
4.) Did the above change solved the problem? Let us know please.
Thank you.
Hello gkosa,
thank you for hint.
It works but seems that it must be set for each wiki and anonymous/logged view separatelly.
Is it possible to set it as default?
thank you
Hello @MM_10991077 , I could not reproduce a situation where the anonymous user would set this preference on a page / browser and had to re-do the same for another page / from another browser. I tested this on codebeamer.com / incognito mode and the pages at https://codebeamer.com/cb/project/CB
I assume the anonymous access on your end is setup as per https://codebeamer.com/cb/wiki/86294#section-Managing+Anonymous+User+Access
Checking the code, this is a user-level boolean preference (generateOutliners: "true") stored in the DB and can be queried with:
SELECT * FROM user_pref WHERE user_id=<user_id> AND pref_id=49;
In case further investigation is needed, please reach out to us by raising a Support Ticket at https://support.ptc.com/apps/case_logger_viewer/cs/auth/ssl/log