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12/1 Weekend Maintenance

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Level 20

12/1 Weekend Maintenance

Problem seemed to be solved for a while but quite now it again took minutes to log in

34 REPLIES

Re: s l o w

Again! Problem not solved!

I was just about to cancel the process when finally after some minutes the login was successful.

It looked to me as if support.ptc.com was the problem and not lithium, but I may be wrong about that.

Re: s l o w

In case anybody cares - just now it took me 3 minutes and 20 seconds for being back to the community page after entering my login data at support.ptc

Problem not solved :-(

Re: s l o w

I am also seeing the problem again. I tried both Mozilla Firefox and IE 11. This reply was done via email and just as I was finishing, the login was successful on both.

Re: s l o w

To echo others comments, it took over 2 minutes this morning from submitting my credentials to seeing the page I was headed to (private messages).

--
Doug Schaefer | Director of Design and Engineering
Concept Engineering

Re: s l o w

I just logged in.  Took me 2 minutes and 15 seconds.

12/1 Weekend Maintenance

There was some sort of maintenance done over the weekend. Did that get done correctly?

 

https://community.ptc.com/t5/PTC-Community-Announcements/PTC-Community-Read-Only-State-December-1st-...

Re: s l o w

@Dale_Rosema

 

Yes, we were included in the "shutdown" while the eSupport team had some backend changes.  As far as I know, that maintenance activity went as expected.  I have an open ticket with Lithium regarding my announcement area on the community.  This is why I haven't removed the message yet.  Thank you for checking in!

Re: s l o w

Funny thing is I never saw the message (other than the posting through PTC Community Announcements) until I just went to flag a MathCAD question posted in the wrong area. I seldom if ever go to the PTC Community home page so I never saw the "flag" / announcement.

Re: s l o w

Subcribe to the announcements board https://community.ptc.com/t5/PTC-Community-Announcements/bd-p/community_announcements

Its the only way I know since I pretty much only interact via email.

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