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Cannot display preview of attached picture - error message is displayed.

SOLVED
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Emerald IV

Cannot display preview of attached picture - error message is displayed.

@Jaime_Lee ,

 

I am reporting problem mentioned in Subject.

 

Go to https://community.ptc.com/t5/Detailing-MBD-MBE/Column-Model-Rep/m-p/646644 discussion and click -1-2.PNG link (https://community.ptc.com/t5/Detailing-MBD-MBE/Column-Model-Rep/m-p/646644/thread-id/28579?attachmen... )

You will see following error message:

preview_error.png

You have to download the picture to see it.

 

I can reproduce the problem in current Chrome and Firefox.

 

Best regards

 

Martin Hanak


Martin Hanák
1 ACCEPTED SOLUTION

Accepted Solutions

Re: Cannot display preview of attached picture - error message is displayed.

Hi All & @slangley

 

While I too encountered the same issues in loading the .png's, the provider was unable to recreate the issue.  I just went back to verify on the examples we provided, and the .png's are now loading correctly.........

 

Can you please let me know if you continue to encounter this error?  

 

Thank you!

Leigh

View solution in original post

8 REPLIES 8
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Re: Cannot display preview of attached picture - error message is displayed.

Yes, I thought it was just me. I am seeing this problem also. Thanks for reporting this.


Steve Williams
Pro/E Version 15/16 (Circa 1995/1996)
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Re: Cannot display preview of attached picture - error message is displayed.

Hi everyone,

 

I can reproduce this too both in the linked posts and with a test post. We will surface this up to the forums software provider as it appears to be a bug.

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Re: Cannot display preview of attached picture - error message is displayed.

Hi All,

Please be advised that I have submitted a case with our platform provider and will advise on status.

Regards

Leigh

Re: Cannot display preview of attached picture - error message is displayed.

Hi All & @slangley

 

While I too encountered the same issues in loading the .png's, the provider was unable to recreate the issue.  I just went back to verify on the examples we provided, and the .png's are now loading correctly.........

 

Can you please let me know if you continue to encounter this error?  

 

Thank you!

Leigh

View solution in original post

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Re: Cannot display preview of attached picture - error message is displayed.

Working for me now.  It definitely was not the other day...

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Re: Cannot display preview of attached picture - error message is displayed.

Just yesterday I had to download the attachment  here https://community.ptc.com/t5/Part-Modeling/How-to-create-a-custom-hole-definition-from-a-sketched-ho... but today it opened as expected.

I attached it to this reply just to see.


Steve Williams
Pro/E Version 15/16 (Circa 1995/1996)
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Re: Cannot display preview of attached picture - error message is displayed.

@LeighPTC.

 

Both .jpg's and .png's are working for me as well.

 

Thanks for your follow-up on this issue.

 

--Sharon

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Re: Cannot display preview of attached picture - error message is displayed.


@LeighPTC wrote:

Hi All & @slangley

 

While I too encountered the same issues in loading the .png's, the provider was unable to recreate the issue.  I just went back to verify on the examples we provided, and the .png's are now loading correctly.........

 

Can you please let me know if you continue to encounter this error?  

 

Thank you!

Leigh


Hi,

.png's are now loading correctly.


Martin Hanák
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