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Problem uploading a video

Werner_E
24-Ruby V

Problem uploading a video

Is it me doing something wrong or is it simply not possible to do.

I tried to embed a video in an answer in a thread and all I get embedded in the post is the message "Unable to play video. Please try again later."

When I upload the file I get no error message and am simply informed that depending on the size of the video it may take some time until I see it.

The Video was created with Mathcad 15 and I know that we had problems with those files in Jive because of the very old video codec used by Mathcad. This was unpleasant but at least we got an error message in Jive.

Can anybody confirm that its not possible to embed videos from Mathcad without converting them before uploading?

I am embedding AND attaching the video in question here (attaching should work OK and is the better option anyway):

Unable to play video. Please try again later.
(view in My Videos)

1 REPLY 1

I found this:

https://community.ptc.com/t5/PTC-Community-Refresh/Video/td-p/495375/jump-to/first-unread-message

 

So it looks like its a known foum bug.

Anybody knows if its already dealt with?

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