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Subscribe to a Board

SOLVED
Level 9

Subscribe to a Board

I thought I was subscribed to the Creo Elements/Direct (Modeling_ Drafting) Board but I noticed today that there were new topics that I did not receive notifications (emails) about. I went to my subscriptions page and found that my subscription was there but when I searched my inbox and junk box I did not find notifications of these new topics. Next I deleted the subscription and then tried to resubscribe but when I go to the board there is no Subscribe option for me in the menu. On other boards I see it but not on the Creo Elements/Direct Board. Are subscriptions turned off for this board? 

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Subscribe to a Board

@TomU and @DanAdler can you try again now?

 

Thanks, 

PTCModerator

9 REPLIES 9

Re: Subscribe to a Board

I looked at the Elements Direct board (specifically https://community.ptc.com/t5/Creo-Elements-Direct-Modeling/bd-p/creo_elementsdirect), I am not currently subscribed to it.

I do not have the ability to subscribe to it either. I do have the ability to subscribe to other boards, just not this one.

@Jaime_Lee will have to help out on this on

Highlighted

Re: Subscribe to a Board

Same as Stephen here.

 

@Jaime_Lee - is there an issue with how this board is set up?

 
--
Doug Schaefer | Engineering Manager
Crow Works

Re: Subscribe to a Board

Hi, I am investigating the subscribe issue.  By all accounts, the board looks like it is set up properly.  Thank you for bringing to our attention.

Re: Subscribe to a Board

Hi @Jaime_Lee. I am still unable to subscribe to the Creo Elements/Direct board. Can you confirm that this is related to the board and not my account? Thanks for your help.

Re: Subscribe to a Board

I'm not able to either, so I don't think it's your account.

Re: Subscribe to a Board

@TomU and @DanAdler can you try again now?

 

Thanks, 

PTCModerator

Re: Subscribe to a Board

@PTCModerator Works for me now. Thanks!

Re: Subscribe to a Board

Thanks for the quick response - that is great to hear! Let me know if there is anything else I can assist with.

 

PTCModerator

Re: Subscribe to a Board

Yes, works for me now as well.  Thanks.