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using ptc community portal

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using ptc community portal

We are 2 members of this portal.

Using same computer.

Impossible to change username...

Signin : last user.

sign out.... signin...

No question, only the same.

Is it normal ?

Is there any solution ?

Thanks

GB

1 ACCEPTED SOLUTION

Accepted Solutions

Re: using ptc community portal

Hi,

 

you have to:

and then login as different user.


Martin Hanák
4 REPLIES 4

Re: using ptc community portal

I have also faced this. Log out and try closing entire browser. With this way, it works but not always!

Re: using ptc community portal

Hi,

 

you have to:

and then login as different user.


Martin Hanák

Re: using ptc community portal

Like Martin said, the trick is to sign out of support.ptc.com.  If you don't sign out of there then the community will automatically keep signing you back in as the same user.

Re: using ptc community portal

One other way around this really annoying bug (guess PTC will call it a feature) is to clear the the browser chronics (especially cookies or active logins) after you log out from the forum.

I really would prefer my login data here in the forum being different from that at PTC support! They serve different purposes anyway.