CreoView Express Blank Black Screen

[sreed]

Hi,

I am using PTC Windchil and after selecting the model i wish to view and manipulate from Windchil, CreoView just opens as a black screen. It was working fine on the friday and yesterday the problem appeared.HELP!!. Thanks in advance.

[manjunathrv]

on the viewables panel on the left, did you check the box next to the model name?

Can you post a snapshot of the screen?

[sreed]

Hi, Thanks for the response.

Regards a screenshot, there is nothing to show. It was a window that was black. Everything has been done as per it previously working last Friday so i know it is not a check box issue.

Having investigated this further our IT people found something corrupt in my browser that they have fixed and re-installed Creo again and everything seems to be working fine now.

That said i do appreciate your response, so thank you for getting in touch, it is nice to know there are other sources of help and not just the software help centers.

Thanks again.