Hello, Ive just installed Creo Elements 5.0 in my new laptop and I get an Http 500 error when I try to view the help file. Im using Windows 7. Ive seen the help file work fine in other installations so must be my configuration.
followed by a long list of exceptions............
In Windows 7 Click on Start and type control in the text box, a list will appear with User Account Control Settings as one of the options. Move the slider bar to the bottom where it says Never Notify.
Thanks for posting your solution.
Unfortunately, disabling UAC didn't solve our problem, but it did point us in the right direction. Our company has some pretty intensive security software (hidden from the engineering team), which is probably performing the same action as the UAC and disabling a crucial part of the help software.
I'll let you know if we find a solution, in case disabling the UAC doesn't work for anyone else.