How do I close a PTC Community account?
read https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS53303 article and use Web Account Case Logger page.
For a PTC Community account, contact Toby Metcalf (which I just did by tagging him)
Also, Toby can move this to the PTC Community Help page.
If you don't have access to the link, here is a snippet of the "Resolution:
Good day Steven,
I am happy to help you with this request and it can be completed today if you like?
Please let me know.
Were you able to close out your account?