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Community Tip - Learn all about the Community Ranking System, a fun gamification element of the PTC Community. X

Trial version?

ptc-6656609
1-Visitor
1-Visitor
‎Sep 24, 2014 01:29 PM
‎Sep 24, 2014 01:29 PM

Trial version?

I recently installed Creo 2.0 Student Edition for my laptop, but Creo parametric says it is the trial version. Please help!

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3 REPLIES 3
TomD.inPDX
17-Peridot
17-Peridot
(To:ptc-6656609)
‎Sep 24, 2014 02:02 PM
‎Sep 24, 2014 02:02 PM

Welcome to the forum, Jacob.

You might consider sending a support ticket from this page:

http://www.ptc.com/communities/academic-program/technical-support

There might have been an issue during the install.

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ptc-6656609
1-Visitor
1-Visitor
(To:TomD.inPDX)
‎Sep 26, 2014 11:03 AM
‎Sep 26, 2014 11:03 AM

I did in fact follow the link, but after waiting 2 days, I have received no notification.

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TomD.inPDX
17-Peridot
17-Peridot
(To:ptc-6656609)
‎Sep 26, 2014 11:14 AM
‎Sep 26, 2014 11:14 AM

Did you get your academic version through a reseller or directly from PTC?

If so, you could try to get them to get in contact with a person at PTC.

One would think PTC has an interest in having happy customers.

Anyone in tech support monitoring this thread?

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