What kind of the causes that?

[bduncan]

[SergDubrovskiy · Accepted solution]

Rename file

e:\ptc\ProeWildfire5\efx\x86e_win64\efx70_wf4.dll to

e:\ptc\ProeWildfire5\efx\x86e_win64\efx60_wf4.dll

[bduncan]

Thanks

[FernandoVA]

Sergey,

do you know if there is a bug on efx70_wf4.dll for x86_win64?

Becauso i have one machine running WinXP 32bits and I can run EFX.

But on my machine running Win7 64bits i got my Creo freezing at startup.

I´m using Creo Parametric 1.0 M010.

[SergDubrovskiy]

In Creo Parametric 1.0 M010 - OK!!!

set option efx_enabled - yes

[FernandoVA]

EFX is enable on config.pro. I can start the software normaly with EFX disabled.

Tha trails file with EFX enable looks like this;

!trail file version No. 1500

!Creo TM 1.0 (c) 2011 by Parametric Technology Corporation All Rights Reserved.

< 0 1.182815 1533 0 0 998 1680 0 0 1050 13

!mem_use INCREASE Blocks 453107, AppSize 51844177, SysSize 62726128

< 0 0.968296 1376 0 0 817 1680 0 0 1050 13

< 0 0.968296 1307 0 0 817 1680 0 0 1050 13

!%CIWelcome to Creo Parametric Education Edition 1.0.

!%CDEFX PROFILES_ADV_LL

!Application (EFX_SL50): running DLL-mode user_initialize

!SL50: INSTALLPATH "C:\Program Files\PTC\Creo 1.0\Common Files\M010\efx"

!SmartLibrary 5.0 M290 - 2011260

!Pro/ENGINEER: 1.0 - M010

!Application (EFX_SL50): returned from DLL-mode user_initialize; status is 0

!Application (SmartConfigDll): running DLL-mode user_initialize

!Application (SmartConfigDll): returned from DLL-mode user_initialize; status is 0

And thats the image that freezes when I start Creo with EFX enable.

Anyway thx, I´ll try support/reseler or try with Win7 32bits.

I manage to get EFX loaded by uncommenting (puting # before) the line text_dir on protk.dat

Don´t know why.