As a CAD Admin new to CREO it is frustrating when defining the Company config.sup files with the correct options. There are so many indiviual files that the CAD Admin must go to change that it is easy to forget to change some files.
Make the interface for the CAD Admin a GUI that lists all of the differnet options for the config.sup file.
The CAD Admin would go into this interface and make changes that would modify the CREO files (i.e. dwg.dtl files, Plot.pcf files, pen_table.pnt files, etc.)
Other CAD software has this type of interface and it works well.