Save assembly when sub-components are set to read only during save operation

[dhermosillo]

Currently in Creo Parametric 2.0, when an assembly is saved, a conflict dialog box appears listing all of the components that were regenerated, but not checked out.  If a user sets components to continue, check out, etc., the save operation completes successfully.  However, if the user sets any of the components to Read Only, the save operation fails.  If the user saves again, then the assembly saves successfully.

The only notification a user gets that the save has failed is a little note in the message line and the event manager symbol turns red.  This has been the source of many lost sessions because the user doesn't notice the messages.

It seems like it would be an easy fix to add some intelligence to the save operation to re-save automatically when something is set to read only during a save operation.

At the very least PTC could make a pop up dialog box that warns the user that the data they worked on all day was not saved.

I submitted a support ticket on this issue, but PTC refuses to acknowledge that it is a bug and gave the standard response, "working to specification".

PTC please fix the save failure bug and allow assemblies to save successfully when sub-components are set to read only during the save operation.

[dhermosillo]

PTC has now created a project to address this:

https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS22076

[TomU]

The SPR is closed.  "Works to product specifications."  Sure would be nice to talk to the specification writer sometimes...

[dhermosillo]

Here is what I got from PTC:

Hi Domingo,

This case has been handled by one of our engineers Harshal and has been brought to my notice.

We went through the case and SPR 2071117 and looked at the possibility of addressing this issue as a SPR fix. However after running through our R&D and Product definition leads, it was found that this issue cannot be addressed as an SPR fix and needs to be addressed as a project . Based on our discussions with our Product definition team, we have updated the article and is made Public.  As this needs a project, it has been suggested to post a Product Ideas, so that our Product Management team can track the requests from other customers as well to consider this request for future releases.

I am sorry that we couldn’t be of much with this.  Please let me know if you have any other concerns.

Thanks

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S. Sayee Prasad Rajagopal
Section Manager

Technical Support

T 800.477.6435 (US)
E -

PTC.com

[dhermosillo]

I replied to him with a link to this idea, since they obviously do not check to see if one has been created.

I did get them to include an idea, I had created, in a closed SPR once, but it was a battle, and I don't have that kind of energy for each one.

[olivierlp]

Hello,

We are archiving your idea as part of a general review. This action is based on the age of your idea and the total number of votes received, as per this announcement.

You can always post a new idea with all the details required in the form.

Thank you for your participation.