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Support for RDP sessions

Support for RDP sessions

For usage of Modeling at home our engineers wish to connect to their office PC's using RDP. Currently this works (technically), but is not officially supported by PTC. Furthermore the performance is not very good, even with low latencies. Graphical optimizations are present in Modeling for optimal user experience and are not taking into account the possible usage of RDP. I propose to add functionality that optimizes the graphical performance for these use-cases.

13 Comments
Garnet

I have found that the better option for using Creo Elements/Direct from home is to install the software locally on the home computer and then to set up a bridged connection to the internal network at my workplace in order to access the License and Model Manager Servers.

Newbie

Hello Daniel,

Thanks for your comment. For company laptops we do just that. It's for out home users that we want to be more flexible without the effort for our 90+ engineers to have the current software installed at home.

Ernest

We have a fully functioning Private Cloud solution for this.

Have a look at this site: http://cadinthecloud.nl/

(site only in Dutch)

Floris

Newbie

Yes, I have seen the CADServices info on this. We already have a citrix farm for remote access, but it is not optimized for CAD applications. We noticed that starting a RDP session this way, with a Modeling session already running, performs not so bad. When you close Modeling during this session and restart it inside the same RDP session, suddenly the performance is much worse due to Modeling's graphical optimizations (image quality). My Product ID is about just that.

Thanks for your suggestion though!

Ernest,

You need special hardware and software to make this running smoothly.

We specialize in this.

Dont hesitate to call us on this topic, a demo can be provided.

Floris

Newbie

Ernest and Eric,

Very interesting to hear about the differnt "remote" scenarios.

Officially none of these solutions are supported, however I do not expect any issue

other than performance and graphics quality.

Unless your "home users" need intensive customizations to run Modeling,

they should be able to install Modeling within a few minutes on almost any

type of Windows computer. The biggest issue may be to get a license for

the software. You can address that in two ways:

- access a central license server through VPN

- use (buy) portable licensing - then users would be totally independent.

Regards,

       Max

Max,

According to PTC management, they do support virtual & remote technology.

Indeed, always the graphics is an issue.

We have a technology that supports up to 8 simultaneous modeling sessions without compromising the graphics performance.

He already have one customer who uses entry level office PC’s for hardcore Modeling.

Client is satisfied, as the system runs smooth with assembly’s containing 1000+ complex parts.

Regular Member

I'm unsure you can still buy a portable license. Lucky you're if you've already one as you may use it.

Indeed, PTC has stoped the Portable licenseing tool. If you have it, you can still use it.

Newbie

Sorry for my quick proposal with Portable Licensing.

As Technical Support I had only the technical solution in mind (which still exists).

However, I just confirmed internally that the Portable Licensing has been removed from

the price list, so there is no official way to order/buy this useful product :

Granite

Hello Home and Remote Users of Modeling (AKA SolidDesigner).

Meanwhile, new technology exists (alternative to Citrix).

Have a look at VDI (Virtual Desktop Infrastructure).

Regards,

      Max

Granite

How about running Modeling locally (at home) and just pulling the license from remote (=the central license server in the company)?

Would require some sort of VPN connection - which you have für sure.
Ideally, if your Company had bought portable licensing, you could run SolidDesigner completely isolated.
However, if your Company doesn't have the portable licenses, it will never have it since the product has been removed from the price list.

Community Manager
Status changed to: Archived