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The PTC Community email address has changed to community-mailer@ptc.com. Learn more.

this more of a rant than an idea........something that has to be said

this more of a rant than an idea........something that has to be said

When is PTC going to fix the file importation problem? I've been using pro-e since 1998 and the #1 complaint I have is i can't get files to read in as solids. And now they have screwed up the data doctor so bad fixing models is almost impossible.


So i have this project that is drawn on solidedge and the files are a freaking mess when i import them with .stp or .x_t....forget .igs that translation method is completely and totally useless with pro-e and always has been. Well it turns out that Creo can read in native solidedge files (I had to upgrade to build m110....more unpaid hours added to the project).......NOT, the files are still a complete mess and worthless.


The only way i can get a decent file is to read the file into my old solidworks 2004 (and lets face facts here, solidworks blows PTC out of the water on file importation. It's sucess rate for reading in solids is 99% and that 1% gets fixed by just saying "fix the problem"....this portion of solidworks makes PTC Creo look like a toy for kids...but i digress) and then export if from that as a pro-e file.


I'M USING PTC'S COMPETITORS SOFTWARE THAT MAKES BETTER FILES THAN PTC!!


This project has cost me $1000's dealing with how bad the files import and my client is unsympathetic to my plight as he's fond of saying "nobody that uses solidworks has any problems reading my files"


so PTC step up to the damn plate and fix this this damn issue!!!


I also saw a "what's new for Creo 4.0" video and to my dismay all that was talked about was how they are striving to eliminate 2D drawings which is baffling and stupid for my industry.....almost ALL the companies i do business with gave up on eliminating 2D 10 freaking years ago!!!  come on PTC wake up!!  i could rant on and on about the 2D limits as well.


Still love the software though but.........

6 Comments
MartinHanak
24-Ruby II

Daniel,

can you provide some SolidEdge file for testing purposes ?

Martin Hanak

dbutcher
1-Newbie

I could only send a file to an actual PTC representative due to confidentiality.

this has always been my main gripe with Pro-e, getting usable files from imports......every time i read in a file I'm holding my breath....hoping.

mender
6-Contributor

You're welcome to send it in with an SPR.  I think that most of our customers are not observing the trouble you are, and something might be done to help.

dbutcher
1-Newbie

with an SPR?  not sure what that means and where do i send it?

TomU
23-Emerald IV

SPR - Software performance report.  An no, you can't create one.  All you can do is open a support case and if the PTC tech's are able to reproduce the issue then THEY file the SPR.  Basically it says, "hey R&D, why is this happening".  Then you wait for a response from R&D.

olivierlp
Community Manager
Status changed to: Archived

Hello,

We are archiving your idea as part of a general review. This action is based on the age of your idea and the total number of votes received, as per this announcement.

You can always post a new idea with all the details required in the form.

Thank you for your participation.