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Graphic Card not support by Creo Simulation Live

SOLVED
Level 7

Graphic Card not support by Creo Simulation Live

During the installation of Creo 5.0.3.0 

  • creo.png

May laptop card is a GeForce GTX 860M (nvidia specifications)

PTC requires:

 

  • req.png

 

Why does my card is not supported?
It is based on Maxwell architecture, has 4GB Ram and the latest drivers.

 

PS: During execution on a simulation, Ia also get this error:

  • error.png

 

PS2: I was wrong about the 4GB. It is 2GB Ram Video Card. It this that is blocking the execution of a simulation?

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Graphic Card not support by Creo Simulation Live

jgoncalves,

 

We have some cases where a 2GB card does work within Creo Simulation Live.  I recommend upgrading to the latest Nvidia graphics driver for your machine and try running CSL again.   You have a Cuda enabled card, so hopefully it is just an out of date driver and then things will work for you.

 

Thanks,
Todd Kraft

2 REPLIES

Re: Graphic Card not support by Creo Simulation Live

jgoncalves,

 

We have some cases where a 2GB card does work within Creo Simulation Live.  I recommend upgrading to the latest Nvidia graphics driver for your machine and try running CSL again.   You have a Cuda enabled card, so hopefully it is just an out of date driver and then things will work for you.

 

Thanks,
Todd Kraft

Re: Graphic Card not support by Creo Simulation Live

Thank you ToddKraft.

 

I was relying on the Nvidia GeForce Experience to update my graphic card.

I ran Device Manager (Windows 10) and got a newer driver.

It is working now.

 

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