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Graphics card not supported

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Graphics card not supported

I have the graphics card of Nvidia Quadro P4000, with 8GB RAM. But while running Creo Simulation Live, I am getting the following error.   Can anyone please confirm my graphics card will be supporting CSL or not. 

Thanks

Rahul

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Graphics card not supported

Hi,

update graphic drivers and check again using PTCHardwareCheck.exe utility

ftp://ftp.ptc.com/outgoing/Creo_Simulation_Live_Beta_Event/PTC_HW_CHECKER.zip


Martin Hanák
6 REPLIES 6

Re: Graphics card not supported

Hi,

update graphic drivers and check again using PTCHardwareCheck.exe utility

ftp://ftp.ptc.com/outgoing/Creo_Simulation_Live_Beta_Event/PTC_HW_CHECKER.zip


Martin Hanák

Re: Graphics card not supported

Thanks Martin,

It really helps.

Rahul

 

Re: Graphics card not supported

@MartinHanak 

Hi Martin,

The link for the health checker is not working now, can you please send me another link for that. I had by mistake deleted the file, I need to check that with my colleague system. Thanks in advance for that.

Thanks,

Rahul

Re: Graphics card not supported

@bedmonds 

@ToddKraft 

@mfischer 

FYI ... following link does not work anymore, please update information how to download hardware checker utility.

ftp://ftp.ptc.com/outgoing/Creo_Simulation_Live_Beta_Event/PTC_HW_CHECKER.zip


Martin Hanák

Re: Graphics card not supported

@MartinHanak ,

 

I have fixed the broken link and you should now be able to download the checker.

 

Thanks

Mark

Re: Graphics card not supported

@mfischer @MartinHanak 

Thanks, Guys.

Rahul.