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Creo Parametric 2.0 Fatal Error upon Start Up

ptc-6523500
Newbie

Creo Parametric 2.0 Fatal Error upon Start Up

Problem:

 

I acidently downloaded the trial version. So, I erased every file assocciated with it and downloaded all of the files for the normal Creo. Upon oppening the program, I get a "Fatal Error" message and the program won't open up. Any ideas? I have no idea what to do. Tried contacting tech support but I just get a "Accesss Denied - Insufficient Privleges" message and I get blocked out. I found one suggestion on a blog that said to:

1. Download the attached config.pro file

2. Move the config file to C:/Users\Public\Documents

3. Restart Creo 2.0

 

However, I was unable to locate the above file. Any help would be appreciated. Thank You


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2 REPLIES 2

Re: Creo Parametric 2.0 Fatal Error upon Start Up

Eric,

Review the post http://communities.ptc.com/thread/54430?tstart=0

I hope this will help you.

Re: Creo Parametric 2.0 Fatal Error upon Start Up

Refer to https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS156839

this is a bug for Creo 2.0, but this is fixed in M120

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