Solved: Re: Creo parametric 2.0 crashed during startup

ptc-6021696 · ‎May 12, 2014

Hello. I have issue with creo parametric 2.0: it crashed during starup.

Error log from C:\Users\Public\Documents\traceback.log:

-------------------------------------------------

The trace creation timestamp is: Пн май 12 16:22:59 14

The executable build timestamp is: Пт фев 28 20:21:55 14

The datecode is: 2014000

The pro machine type is: x86e_win64

The process ID is: 7616

The traceback type is : CRASH

-------------------------------------------------

Exception EXCEPTION_ACCESS_VIOLATION has occurred in the thread 3984.

Main Thread 3984

=====================

0x000007FEE02A85B9 NULL (NULL:0) (ig7icd64:0x000007FEE0080000) ( 0x0, 0xe1013de0, 0xfbe4908, 0x0 )

0x000000014565E236 NULL (NULL:0) (xtop:0x000000013F160000) ( 0x659, 0x8, 0xfbe4908, 0x1 )

0x000000014565E2C6 NULL (NULL:0) (xtop:0x000000013F160000) ( 0xfbe4908, 0x9cac00, 0x0, 0x9cac60 )

0x00000001455E2BD8 NULL (NULL:0) (xtop:0x000000013F160000) ( 0xfbd1ba8, 0xe10111db, 0x0, 0x0 )

0x00000001455ECEA4 NULL (NULL:0) (xtop:0x000000013F160000) ( 0xbbbbbbbc, 0x0, 0x4029c1, 0x4029c1 )

0x000007FEE1011BC3 NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x6, 0x40e, 0x0, 0x2ef )

0x000007FEE1037B7E NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x9cadd0, 0x0, 0x9cadd0, 0x40e )

0x000007FEE0F65430 NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x1, 0x9cae29, 0x0, 0x0 )

0x000007FEE1038031 NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x1, 0x0, 0x0, 0xc )

0x000007FEE0F61DD9 NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x9caf50, 0x9cb019, 0x0, 0x0 )

0x000007FEE10121D8 NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0xffffffff, 0xe1026182, 0x4029c1, 0x0 )

0x000007FEE10357B8 NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x9cb1d0, 0xffffffff, 0x9cb1d0, 0x5 )

0x000007FEE103E526 NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x9cb1d0, 0x8f9, 0x9cafa0, 0xb )

0x000007FEE0F610D8 NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x9cb1d0, 0x86c, 0x0, 0x0 )

0x000007FEE10121D8 NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x4029c1, 0xe102d1ed, 0x4029c1, 0x0 )

0x000007FEE10357B8 NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x9cb1d0, 0x0, 0xfc260b8, 0xe105532b )

0x000007FEE103E48C NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0xfc260a0, 0x4029c1, 0xfc260a0, 0x77369bef )

0x000007FEE0EC636C NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x9cb318, 0xeb6af897, 0x40b2cc00, 0xd49fd34 )

0x000007FEE280012D NULL (NULL:0) (coretools_sh:0x000007FEE27C0000) ( 0x0, 0x9cb339, 0xfc260a0, 0x9cb3b0 )

0x000007FEE0EC6446 NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x9cb308, 0xfb2dff8, 0x0, 0xfc260a0 )

0x000007FEE0ECAB08 NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0xf66b378, 0x0, 0x86c, 0x659 )

0x0000000140B2CB0A NULL (NULL:0) (xtop:0x000000013F160000) ( 0x0, 0xe104cec4, 0x0, 0x0 )

0x0000000140B2CC15 NULL (NULL:0) (xtop:0x000000013F160000) ( 0x4029ad, 0x40b2a6d0, 0x7b7da20, 0x1 )

0x0000000140B2A00E NULL (NULL:0) (xtop:0x000000013F160000) ( 0xf66b378, 0x1, 0xfc260a0, 0xf9f6e28 )

0x0000000140B3D526 NULL (NULL:0) (xtop:0x000000013F160000) ( 0xfa977d8, 0x2, 0x6, 0x0 )

0x000007FEE104FB6A NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x0, 0x0, 0x0, 0x0 )

0x000007FEE104FD87 NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0xe11b1cf0, 0x1, 0x0, 0x0 )

0x000007FEE0F67CF8 NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x4029ad, 0x9cb670, 0x379, 0x0 )

0x000007FEE1037B7E NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x4029ad, 0x5, 0x9cb7a0, 0x339 )

0x000007FEE0EFFE1E NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x8031298, 0x1, 0x4029ad, 0x0 )

0x000007FEE0F01C73 NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x4029d3, 0x1, 0x0, 0x339 )

0x000007FEE0F02016 NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x0, 0x4029d3, 0xe11acf50, 0xfc37140 )

0x000007FEE0F0206F NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0xfc37140, 0x4029d3, 0x0, 0x1 )

0x000007FEE0F02491 NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x0, 0x80000001, 0x9cb9e0, 0x9cba50 )

0x000007FEE1037B7E NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x0, 0xfc37120, 0x9cba50, 0x339 )

0x000007FEE0F8AB7B NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x4029c6, 0x9cbae0, 0x1, 0x80000001 )

0x000007FEE0F8AD62 NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x339, 0x0, 0x0, 0x0 )

0x000007FEE1037B7E NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x339, 0x1, 0x9cbc70, 0xc3 )

0x000007FEE0F8AC8F NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x102a06, 0x9cbd00, 0x1, 0x80000001 )

0x000007FEE0F8AD62 NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x339, 0x0, 0x0, 0x0 )

0x000007FEE1037B7E NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x339, 0x1, 0x9cbe90, 0x339 )

0x000007FEE0F8AC8F NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x102a03, 0x9cbf20, 0x1, 0x80000001 )

0x000007FEE0F8AD62 NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x339, 0x0, 0x0, 0x9cc0b0 )

0x000007FEE1037B7E NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x339, 0xfc370c0, 0x5029d9, 0x339 )

0x000007FEE0F8AB7B NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x102a08, 0x9cc140, 0x1, 0x80000001 )

0x000007FEE0F8AD62 NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x339, 0x0, 0x0, 0x0 )

0x000007FEE1037B7E NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x339, 0x1, 0x9cc2d0, 0x339 )

0x000007FEE0F8AC8F NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x102a0c, 0x9cc360, 0x1, 0x80000001 )

0x000007FEE0F8AD62 NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x1d, 0x0, 0x0, 0x9cc4f0 )

0x000007FEE1037B7E NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x1d, 0xfc37080, 0x9cc4f0, 0x339 )

0x000007FEE0F8AB7B NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x602aaf, 0x9cc580, 0x1, 0x80000001 )

0x000007FEE0F8AD62 NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x35a, 0x0, 0x0, 0x0 )

0x000007FEE1037B7E NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x35a, 0x1, 0x9cc710, 0x18 )

0x000007FEE0F8AC8F NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x502ab7, 0x9cc7a0, 0x1, 0x80000001 )

0x000007FEE0F8AD62 NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x502ab7, 0x0, 0x0, 0x1 )

0x000007FEE1037B7E NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x502ab7, 0x16, 0x9cc930, 0x35a )

0x000007FEE0EFFE1E NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x86e53e8, 0x1, 0x502ab7, 0x0 )

0x000007FEE0F01C73 NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x502ab9, 0x1, 0x0, 0x35a )

0x000007FEE0F02016 NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x0, 0x502ab9, 0xe11acf50, 0xfc37040 )

0x000007FEE0F0206F NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0xfc37040, 0x502ab9, 0x0, 0x1 )

0x000007FEE0F02491 NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x35a, 0x80000001, 0x9ccb70, 0x0 )

0x000007FEE1037B7E NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x35a, 0x1, 0x9ccbe0, 0x35a )

0x000007FEE0F8AC8F NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x602a9d, 0x9ccc70, 0x1, 0x80000001 )

0x000007FEE0F8AD62 NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x35a, 0x0, 0x0, 0x0 )

0x000007FEE1037B7E NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x35a, 0x1, 0x9cce00, 0x0 )

0x000007FEE0F8AC8F NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x602ac3, 0x9cce90, 0x1, 0x80000001 )

0x000007FEE0F8AD62 NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x35a, 0x0, 0x0, 0x0 )

0x000007FEE1037B7E NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x35a, 0x1, 0x9cd020, 0x67 )

0x000007FEE0F8AC8F NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x202a25, 0x9cd0b0, 0x1, 0x80000001 )

0x000007FEE0F8AD62 NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x3c1, 0x0, 0x0, 0x0 )

0x000007FEE1037B7E NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x3c1, 0x1, 0x9cd240, 0x1b )

0x000007FEE0F8AC8F NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x502a5b, 0x9cd2d0, 0x1, 0x80000001 )

0x000007FEE0F8AD62 NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x502a5b, 0x0, 0x0, 0x1 )

0x000007FEE1037B7E NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x502a5b, 0x16, 0x9cd460, 0x20 )

0x000007FEE0EFFE1E NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x86e5888, 0x1, 0x502a5b, 0x0 )

0x000007FEE0F01C73 NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x502a4d, 0x1, 0x0, 0x3dc )

0x000007FEE0F02016 NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x0, 0x502a4d, 0xe11acf50, 0xfc36fa0 )

0x000007FEE0F0206F NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0xfc36fa0, 0x502a4d, 0x0, 0x1 )

0x000007FEE0F02491 NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x3dc, 0x80000001, 0x9cd6a0, 0x0 )

0x000007FEE1037B7E NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x3dc, 0x1, 0x9cd710, 0x20 )

0x000007FEE0F8AC8F NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x202a98, 0x9cd7a0, 0x1, 0x80000001 )

0x000007FEE0F8AD62 NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x202a98, 0x0, 0x0, 0x1 )

0x000007FEE1037B7E NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x202a98, 0x16, 0x9cd930, 0x404 )

0x000007FEE0EFFE1E NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x86e60a8, 0x1, 0x202a98, 0x0 )

0x000007FEE0F01C73 NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x202a99, 0x1, 0x0, 0x3fc )

0x000007FEE0F02016 NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x0, 0x202a99, 0xe11acf50, 0xfc36f60 )

0x000007FEE0F0206F NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0xfc36f60, 0x202a99, 0x0, 0x1 )

0x000007FEE0F02491 NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x202a99, 0x80000001, 0x9cdb00, 0x1 )

0x000007FEE1037B7E NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x202a99, 0xb, 0x9cdbe0, 0x404 )

0x000007FEE0EFFE1E NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x86e60e8, 0x1, 0x202a99, 0x1 )

0x000007FEE0F01C73 NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x302a73, 0x1, 0x0, 0x3fc )

0x000007FEE0F02016 NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x0, 0x0, 0x0, 0x9cddf0 )

0x000007FEE0F0206F NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x9cddf0, 0x0, 0x9cddf0, 0x0 )

0x000007FEE0EF3103 NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x0, 0x9cddf0, 0x0, 0x0 )

0x000007FEE0EF6549 NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x302a73, 0x80000001, 0x9cde00, 0x1 )

0x000007FEE0EFAFD6 NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x7d2, 0xe0ec0000, 0x0, 0x444 )

0x000007FEE0EFBC4F NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x302a73, 0x9cdf90, 0x7d2, 0x0 )

0x000007FEE10357B8 NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x9cdf90, 0x0, 0x9ce2a8, 0xe1055315 )

0x000007FEE103E48C NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x9ce2a8, 0x302a73, 0x98, 0xe1045d54 )

0x000007FEE0EC636C NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x9ce0e8, 0xe0ec5d03, 0x1, 0x0 )

0x000007FEE280012D NULL (NULL:0) (coretools_sh:0x000007FEE27C0000) ( 0x0, 0x438, 0xffff8000, 0xe280012d )

0x000007FEE0EC6446 NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x9ce0c8, 0x0, 0x0, 0x0 )

0x000007FEE0ECAB08 NULL (NULL:0) (libui_sh:0x000007FEE0EC0000) ( 0x0, 0x0, 0x7d2, 0xffff8000 )

0x0000000140B17057 NULL (NULL:0) (xtop:0x000000013F160000) ( 0xfa2, 0x9ce2a8, 0x97, 0x9ce1c8 )

0x0000000140B35DE2 NULL (NULL:0) (xtop:0x000000013F160000) ( 0x9ce340, 0x9ce340, 0x9ce670, 0x0 )

0x0000000140B557B7 NULL (NULL:0) (xtop:0x000000013F160000) ( 0x40, 0x2, 0x0, 0x9ce570 )

0x000007FEE280012D NULL (NULL:0) (coretools_sh:0x000007FEE27C0000) ( 0x0, 0x9ce5b1, 0x1, 0x0 )

0x0000000140B55D2C NULL (NULL:0) (xtop:0x000000013F160000) ( 0x0, 0x49525798, 0x1, 0x1 )

0x00000001426B008C NULL (NULL:0) (xtop:0x000000013F160000) ( 0x3e9, 0x9ce8f0, 0x2, 0x463bc918 )

0x00000001463BC6C0 NULL (NULL:0) (xtop:0x000000013F160000) ( 0x0, 0x49525798, 0x1, 0x1 )

0x00000001463A8CE5 NULL (NULL:0) (xtop:0x000000013F160000) ( 0x0, 0x0, 0xe26bfc01, 0x3 )

0x00000001463A4754 NULL (NULL:0) (xtop:0x000000013F160000) ( 0x1, 0x9cfc30, 0xd512f0, 0xca4501 )

0x00000001463A4937 NULL (NULL:0) (xtop:0x000000013F160000) ( 0xae4d8b, 0x0, 0x0, 0x0 )

0x0000000140255F23 NULL (NULL:0) (xtop:0x000000013F160000) ( 0x0, 0x0, 0x0, 0x0 )

0x00000000777159ED NULL (NULL:0) (kernel32:0x0000000077700000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 5796

=====================

0x0000000077A812FA NULL (NULL:0) (ntdll:0x0000000077A30000) ( 0x3, 0xe333ac69, 0x1, 0x34efc48 )

0x000007FEFDF610DC NULL (NULL:0) (KERNELBASE:0x000007FEFDF60000) ( 0xfe7920, 0x0, 0x0, 0x26c )

0x000007FEE335CBD4 NULL (NULL:0) (asyncoremt:0x000007FEE3330000) ( 0x0, 0x0, 0xeb6f1170, 0xeb6aa212 )

0x000007FEE33570ED NULL (NULL:0) (asyncoremt:0x000007FEE3330000) ( 0xfe7920, 0xfe7bc0, 0xfa1310, 0x0 )

0x000007FEE3358B43 NULL (NULL:0) (asyncoremt:0x000007FEE3330000) ( 0x2c2eb20, 0xfa1310, 0x0, 0xfe7980 )

0x000007FEE3356A7D NULL (NULL:0) (asyncoremt:0x000007FEE3330000) ( 0x2c2eb20, 0x0, 0x0, 0x0 )

0x000000006B1C1DB7 NULL (NULL:0) (MSVCR100:0x000000006B1A0000) ( 0x6b251ac0, 0x2c2eb20, 0x0, 0x0 )

0x000000006B1C1E53 NULL (NULL:0) (MSVCR100:0x000000006B1A0000) ( 0x0, 0x0, 0x0, 0x0 )

0x00000000777159ED NULL (NULL:0) (kernel32:0x0000000077700000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 1092

=====================

0x0000000077A8186A NULL (NULL:0) (ntdll:0x0000000077A30000) ( 0xd90036ef, 0x0, 0x48, 0x1 )

0x000007FEFDF61430 NULL (NULL:0) (KERNELBASE:0x000007FEFDF60000) ( 0x3dff510, 0x3dff4f0, 0x0, 0x0 )

0x0000000077721723 NULL (NULL:0) (kernel32:0x0000000077700000) ( 0xe77f9a65, 0x3dff800, 0x2c2edf8, 0x0 )

0x000007FEE33366AD NULL (NULL:0) (asyncoremt:0x000007FEE3330000) ( 0x0, 0xe77f9a65, 0xfe7a40, 0x284 )

0x000007FEE33367FF NULL (NULL:0) (asyncoremt:0x000007FEE3330000) ( 0xe77f9a65, 0xe77f9a65, 0xfe8c80, 0xfe79f0 )

0x000007FEE3336975 NULL (NULL:0) (asyncoremt:0x000007FEE3330000) ( 0xeb6a0000, 0xfe8c80, 0xeb6f1170, 0x0 )

0x000007FEE335C92B NULL (NULL:0) (asyncoremt:0x000007FEE3330000) ( 0x0, 0x0, 0xeb6f1170, 0xeb6aa212 )

0x000007FEE33570ED NULL (NULL:0) (asyncoremt:0x000007FEE3330000) ( 0xfe79f0, 0xfe8c80, 0xfa1310, 0x0 )

0x000007FEE3358B43 NULL (NULL:0) (asyncoremt:0x000007FEE3330000) ( 0x2c2f220, 0xfa1310, 0x0, 0xfe7b50 )

0x000007FEE3356A7D NULL (NULL:0) (asyncoremt:0x000007FEE3330000) ( 0x2c2f220, 0x0, 0x0, 0x0 )

0x000000006B1C1DB7 NULL (NULL:0) (MSVCR100:0x000000006B1A0000) ( 0x6b251ac0, 0x2c2f220, 0x0, 0x0 )

0x000000006B1C1E53 NULL (NULL:0) (MSVCR100:0x000000006B1A0000) ( 0x0, 0x0, 0x0, 0x0 )

0x00000000777159ED NULL (NULL:0) (kernel32:0x0000000077700000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 7236

=====================

0x0000000077A8186A NULL (NULL:0) (ntdll:0x0000000077A30000) ( 0x6a1bd70, 0xe3356a30, 0x0, 0x77715a76 )

0x000007FEFDF61430 NULL (NULL:0) (KERNELBASE:0x000007FEFDF60000) ( 0x460f740, 0x460f720, 0x0, 0x0 )

0x0000000077721723 NULL (NULL:0) (kernel32:0x0000000077700000) ( 0xe8b0fc1b, 0x460fa30, 0x2bf48e8, 0x0 )

0x000007FEE33366AD NULL (NULL:0) (asyncoremt:0x000007FEE3330000) ( 0x1, 0xe8b0fc1b, 0xfe8b68, 0x0 )

0x000007FEE33367FF NULL (NULL:0) (asyncoremt:0x000007FEE3330000) ( 0x9b6be07e, 0x1, 0xe9e22b60, 0x1 )

0x000007FEE3336975 NULL (NULL:0) (asyncoremt:0x000007FEE3330000) ( 0x1, 0xfe8b10, 0x2a, 0xe9e22b60 )

0x000007FEE335CE3B NULL (NULL:0) (asyncoremt:0x000007FEE3330000) ( 0xeb6a0000, 0x0, 0xeb6f1170, 0x4 )

0x000007FEE3357808 NULL (NULL:0) (asyncoremt:0x000007FEE3330000) ( 0xfa1300, 0x2ba3bd8, 0xfe9170, 0xfe8e70 )

0x000007FEE33570ED NULL (NULL:0) (asyncoremt:0x000007FEE3330000) ( 0xfe8b10, 0xfe9170, 0xfa1310, 0x0 )

0x000007FEE3358B43 NULL (NULL:0) (asyncoremt:0x000007FEE3330000) ( 0x2c2f220, 0xfa1310, 0x0, 0xfe8e70 )

0x000007FEE3356A7D NULL (NULL:0) (asyncoremt:0x000007FEE3330000) ( 0x2c2f220, 0x0, 0x0, 0x0 )

0x000000006B1C1DB7 NULL (NULL:0) (MSVCR100:0x000000006B1A0000) ( 0x6b251ac0, 0x2c2f220, 0x0, 0x0 )

0x000000006B1C1E53 NULL (NULL:0) (MSVCR100:0x000000006B1A0000) ( 0x0, 0x0, 0x0, 0x0 )

0x00000000777159ED NULL (NULL:0) (kernel32:0x0000000077700000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 7920

=====================

0x0000000077A8186A NULL (NULL:0) (ntdll:0x0000000077A30000) ( 0x0, 0x6b1d9fc3, 0xe9aa77d9, 0x0 )

0x000007FEFDF61430 NULL (NULL:0) (KERNELBASE:0x000007FEFDF60000) ( 0x528e860, 0x528e850, 0x0, 0xeb6c15da )

0x00000000777106E0 NULL (NULL:0) (kernel32:0x0000000077700000) ( 0x528f908, 0x475cd98, 0x0, 0x528e9b0 )

0x000007FEE2942312 NULL (NULL:0) (baselibmt:0x000007FEE2930000) ( 0x5370bd23, 0x528f908, 0x10, 0x0 )

0x000007FEE2942E06 NULL (NULL:0) (baselibmt:0x000007FEE2930000) ( 0x528fa20, 0x4d373110, 0x5370bd23, 0x0 )

0x00000001452FFB1F NULL (NULL:0) (xtop:0x000000013F160000) ( 0x4d373110, 0x0, 0x0, 0x0 )

0x000007FEE2A105B3 NULL (NULL:0) (baselibmt:0x000007FEE2930000) ( 0x2bf5a00, 0x0, 0x2b9d6a0, 0x7fffffff )

0x000000006B1C1DB7 NULL (NULL:0) (MSVCR100:0x000000006B1A0000) ( 0x6b251ac0, 0x2bf5a10, 0x0, 0x0 )

0x000000006B1C1E53 NULL (NULL:0) (MSVCR100:0x000000006B1A0000) ( 0x0, 0x0, 0x0, 0x0 )

0x00000000777159ED NULL (NULL:0) (kernel32:0x0000000077700000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 740

=====================

0x0000000077A8186A NULL (NULL:0) (ntdll:0x0000000077A30000) ( 0x0, 0x101, 0x0, 0x77b34550 )

0x0000000077A4B037 NULL (NULL:0) (ntdll:0x0000000077A30000) ( 0x0, 0x0, 0x0, 0xde71c054 )

0x00000000777159ED NULL (NULL:0) (kernel32:0x0000000077700000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 6908

=====================

0x0000000077A8186A NULL (NULL:0) (ntdll:0x0000000077A30000) ( 0x0, 0x0, 0x0, 0x0 )

0x000007FEFDF61430 NULL (NULL:0) (KERNELBASE:0x000007FEFDF60000) ( 0x68dfed0, 0x68dfec0, 0x0, 0x0 )

0x00000000777106E0 NULL (NULL:0) (kernel32:0x0000000077700000) ( 0x0, 0x0, 0x0, 0x0 )

0x00000001450D25A6 NULL (NULL:0) (xtop:0x000000013F160000) ( 0x0, 0x0, 0x0, 0x0 )

0x00000000777159ED NULL (NULL:0) (kernel32:0x0000000077700000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 7228

=====================

0x0000000077A8186A NULL (NULL:0) (ntdll:0x0000000077A30000) ( 0x0, 0x6b1d9fc3, 0xe9d7a381, 0x69 )

0x000007FEFDF61430 NULL (NULL:0) (KERNELBASE:0x000007FEFDF60000) ( 0xac3e358, 0xac3e350, 0x0, 0xeb6c15da )

0x00000000777106E0 NULL (NULL:0) (kernel32:0x0000000077700000) ( 0xac3f438, 0x475ce78, 0x0, 0xac3e4b0 )

0x000007FEE2942312 NULL (NULL:0) (baselibmt:0x000007FEE2930000) ( 0x5370bde9, 0xac3f438, 0xac3f458, 0xeb6ae597 )

0x000007FEE2942B57 NULL (NULL:0) (baselibmt:0x000007FEE2930000) ( 0x0, 0xc8, 0x7f11418, 0x0 )

0x000007FEE29ABFDB NULL (NULL:0) (baselibmt:0x000007FEE2930000) ( 0xc8, 0x474fb78, 0x0, 0x1 )

0x00000001458A9FB7 NULL (NULL:0) (xtop:0x000000013F160000) ( 0xac3f8a0, 0x7f413d0, 0x1, 0xff7a2c8c )

0x00000001458AA565 NULL (NULL:0) (xtop:0x000000013F160000) ( 0xba1601, 0xba1610, 0xba1610, 0x0 )

0x00000001458AAA84 NULL (NULL:0) (xtop:0x000000013F160000) ( 0x474fb78, 0x0, 0x0, 0x0 )

0x000007FEE2A105B3 NULL (NULL:0) (baselibmt:0x000007FEE2930000) ( 0x6a83900, 0x0, 0x2b9d8a0, 0x0 )

0x000000006B1C1DB7 NULL (NULL:0) (MSVCR100:0x000000006B1A0000) ( 0x6b251ac0, 0x6a83920, 0x0, 0x0 )

0x000000006B1C1E53 NULL (NULL:0) (MSVCR100:0x000000006B1A0000) ( 0x0, 0x0, 0x0, 0x0 )

0x00000000777159ED NULL (NULL:0) (kernel32:0x0000000077700000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 5676

=====================

0x0000000077A812FA NULL (NULL:0) (ntdll:0x0000000077A30000) ( 0x5478300, 0x2, 0x0, 0x5a0 )

0x000007FEFDF610DC NULL (NULL:0) (KERNELBASE:0x000007FEFDF60000) ( 0x47c0e70, 0x47c0e70, 0x0, 0x5a0 )

0x000007FEE2A0CB54 NULL (NULL:0) (baselibmt:0x000007FEE2930000) ( 0x474fdd8, 0x0, 0x0, 0x0 )

0x0000000142FF683E NULL (NULL:0) (xtop:0x000000013F160000) ( 0x474fdd8, 0x0, 0x0, 0x0 )

0x000007FEE2A105B3 NULL (NULL:0) (baselibmt:0x000007FEE2930000) ( 0x6a83900, 0x0, 0x2b9d920, 0x0 )

0x000000006B1C1DB7 NULL (NULL:0) (MSVCR100:0x000000006B1A0000) ( 0x6b251ac0, 0x6a83920, 0x0, 0x0 )

0x000000006B1C1E53 NULL (NULL:0) (MSVCR100:0x000000006B1A0000) ( 0x0, 0x0, 0x0, 0x0 )

0x00000000777159ED NULL (NULL:0) (kernel32:0x0000000077700000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 3496

=====================

0x0000000077A812FA NULL (NULL:0) (ntdll:0x0000000077A30000) ( 0x547b800, 0x2, 0x0, 0x5a8 )

0x000007FEFDF610DC NULL (NULL:0) (KERNELBASE:0x000007FEFDF60000) ( 0x47c10f8, 0x47c10f8, 0x0, 0x5a8 )

0x000007FEE2A0CB54 NULL (NULL:0) (baselibmt:0x000007FEE2930000) ( 0x474f620, 0x0, 0x0, 0x0 )

0x0000000142FF683E NULL (NULL:0) (xtop:0x000000013F160000) ( 0x474f620, 0x0, 0x0, 0x0 )

0x000007FEE2A105B3 NULL (NULL:0) (baselibmt:0x000007FEE2930000) ( 0x7df7a00, 0x0, 0x2b9d9a0, 0x0 )

0x000000006B1C1DB7 NULL (NULL:0) (MSVCR100:0x000000006B1A0000) ( 0x6b251ac0, 0x7df7ad0, 0x0, 0x0 )

0x000000006B1C1E53 NULL (NULL:0) (MSVCR100:0x000000006B1A0000) ( 0x0, 0x0, 0x0, 0x0 )

0x00000000777159ED NULL (NULL:0) (kernel32:0x0000000077700000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 6080

=====================

0x0000000077A812FA NULL (NULL:0) (ntdll:0x0000000077A30000) ( 0x547ee00, 0x2, 0x0, 0x5b0 )

0x000007FEFDF610DC NULL (NULL:0) (KERNELBASE:0x000007FEFDF60000) ( 0x47c10c8, 0x47c10c8, 0x0, 0x5b0 )

0x000007FEE2A0CB54 NULL (NULL:0) (baselibmt:0x000007FEE2930000) ( 0x4750460, 0x0, 0x0, 0x0 )

0x0000000142FF683E NULL (NULL:0) (xtop:0x000000013F160000) ( 0x4750460, 0x0, 0x0, 0x0 )

0x000007FEE2A105B3 NULL (NULL:0) (baselibmt:0x000007FEE2930000) ( 0x6a1bd00, 0x0, 0x2b9da20, 0x0 )

0x000000006B1C1DB7 NULL (NULL:0) (MSVCR100:0x000000006B1A0000) ( 0x6b251ac0, 0x6a1bd70, 0x0, 0x0 )

0x000000006B1C1E53 NULL (NULL:0) (MSVCR100:0x000000006B1A0000) ( 0x0, 0x0, 0x0, 0x0 )

0x00000000777159ED NULL (NULL:0) (kernel32:0x0000000077700000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 6160

=====================

0x0000000077A812FA NULL (NULL:0) (ntdll:0x0000000077A30000) ( 0xfffffffe, 0xeb6a20cb, 0xfffffffe, 0xe3331c7a )

0x000007FEFDF610DC NULL (NULL:0) (KERNELBASE:0x000007FEFDF60000) ( 0x1, 0xff0da0, 0x0, 0x5d0 )

0x000007FEE294CE35 NULL (NULL:0) (baselibmt:0x000007FEE2930000) ( 0xff0d40, 0xff0e10, 0x1, 0x0 )

0x000007FEE3358C23 NULL (NULL:0) (asyncoremt:0x000007FEE3330000) ( 0x6a1bd70, 0xfa1310, 0x0, 0xff0da0 )

0x000007FEE3356A7D NULL (NULL:0) (asyncoremt:0x000007FEE3330000) ( 0x6a1bd70, 0x0, 0x0, 0x0 )

0x000000006B1C1DB7 NULL (NULL:0) (MSVCR100:0x000000006B1A0000) ( 0x6b251ac0, 0x6a1bd70, 0x0, 0x0 )

0x000000006B1C1E53 NULL (NULL:0) (MSVCR100:0x000000006B1A0000) ( 0x0, 0x0, 0x0, 0x0 )

0x00000000777159ED NULL (NULL:0) (kernel32:0x0000000077700000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 5564

=====================

0x0000000077A812FA NULL (NULL:0) (ntdll:0x0000000077A30000) ( 0xd3b8368, 0xe2a0e033, 0x2bb51b0, 0xeb6ac6c0 )

0x000007FEFDF610DC NULL (NULL:0) (KERNELBASE:0x000007FEFDF60000) ( 0x2b9dab8, 0x0, 0x0, 0x5f8 )

0x000007FEE294CE79 NULL (NULL:0) (baselibmt:0x000007FEE2930000) ( 0x4753b00, 0x1, 0x0, 0x0 )

0x000007FEE2A107F5 NULL (NULL:0) (baselibmt:0x000007FEE2930000) ( 0x83fae00, 0x0, 0x2b9daa0, 0x7fffffff )

0x000000006B1C1DB7 NULL (NULL:0) (MSVCR100:0x000000006B1A0000) ( 0x6b251ac0, 0x83fae50, 0x0, 0x0 )

0x000000006B1C1E53 NULL (NULL:0) (MSVCR100:0x000000006B1A0000) ( 0x0, 0x0, 0x0, 0x0 )

0x00000000777159ED NULL (NULL:0) (kernel32:0x0000000077700000) ( 0x0, 0x0, 0x0, 0x0 )

Mahesh_Sharma · ‎May 12, 2014

Sergey,

Reason for exit in traceback is graphics. To correct this issue you can set hidden config option enable_opengl_fbo as no in config file.

I hope this will help you.

View solution in original post

AndyHermanson · ‎May 12, 2014

Are you using embedded intel graphics? M090 or later?

ptc-6021696 · ‎May 12, 2014

I'm using embedded intel HD graphics HD2500 on intel i5 core cpu.

Mahesh_Sharma · ‎May 12, 2014

Sergey,

Reason for exit in traceback is graphics. To correct this issue you can set hidden config option enable_opengl_fbo as no in config file.

I hope this will help you.

ptc-6002922 · ‎May 12, 2014

Where is this file found, so I can edit it?

MartinHanak · ‎May 13, 2014

Steven,

try to open Windows Explorer, browse to Creo 2.0 installation directory and search for config.pro file.

Martin Hanak

Martin Hanák

ptc-6021696 · ‎May 13, 2014

config file is located in CREO 2.0\Common files\M100\text

AndyHermanson · ‎May 13, 2014

Or you can do it from the file>Options>config settings. type in the option and set it there as well.

llie · ‎Jan 05, 2017

How did you determine that it was opengl issue from the traceback.log?

Imran · ‎Sep 22, 2017

Hi there, I have installed PTC creo 2.0 in my laptop with a usual installation procedure.. But when I start creo parametric it starts and stay open for hardly two minutes then it vanishes like it never be opened.. No error message, no log file nothing, even I have checked the running applications but no sign of it...
My system configuration is:
Windows 8 leagal
Intel 3rd generation i5 processor
8GB RAM
ATI Redon Graphics 1GB

Please help me out...

Imran · ‎Sep 22, 2017

Hi there, I have installed PTC creo 2.0 (M020) in my laptop with a usual installation procedure.. But when I start creo parametric it starts and stay open for hardly two minutes then it vanishes like it never be opened.. No error message, no log file nothing, even I have checked the running applications but no sign of it...
My system configuration is:
Windows 8 leagal
Intel 3rd generation i5 processor
8GB RAM
ATI Redon Graphics 1GB

Please help me out..