Faint / vanishing lines when plotting to HP Designjet T1700 plotter

[Bari]

Recently a customer has replaced an old HP Designjet 5500PS plotter for a new HP Designjet T1700 plotter. Plotting from Creo 4.0 in the old plotter had no problems but with the new one the lines are very faint and some of them even vanished (as can be seen in the attached image). Plotting from PDF has no problems on both plotters.

Anyone using the same plotter or experiencing the same problems?

[MartinHanak]

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@Bari wrote:

Recently a customer has replaced an old HP Designjet 5500PS plotter for a new HP Designjet T1700 plotter. Plotting from Creo 4.0 in the old plotter had no problems but with the new one the lines are very faint and some of them even vanished (as can be seen in the attached image). Plotting from PDF has no problems on both plotters.

Anyone using the same plotter or experiencing the same problems?

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Hi,

I think that printing on HP Designjet T1700 must work well.

Questions:

1.] what's inside pcf file used for printing to HP Designjet 5500PS plotter ?

2.] what's inside pentable used for printing to HP Designjet 5500PS plotter ?

3.] what's inside pcf file used for printing to HP Designjet T1700 plotter ?

4.] what's inside pentable used for printing to HP Designjet T1700 plotter ?

5.] can HP Designjet 5500PS plotter process Postscript file ?

6.] can HP Designjet T1700 plotter process Postscript file ?

[Bari]

Hello Martin,

Sorry for the late reply. We've managed to solve it!

Turns out that the plotter was not Postscript enabled (as customer thought) but HPGL. Since we started using the DESIGNJET driver it correctly printed the drawings.

Thanks!