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Ordinal error message, Wildfire4, 64bit WinXP anyone know what this is

ptc-43874
1-Newbie

Ordinal error message, Wildfire4, 64bit WinXP anyone know what this is

I have one user who has windows XP64 installed with 64bit Pro/E Wildfire 4. When he tried to use the left panel browser to go to favorites, folders or anything he gets a box that comes up titled xtop.exe - Ordinal Not Found. with the text The ordinal 324 could not be located in the dynamic link library SHDOCVW.dll

Once you hit OK, it goes to the folder, but every click in the browser pane he gets the same error. Our 32bit installs work fine. Image attached

Dorian Ferrari,

Manager, Digital Product Development

Mattel Inc.


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