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ProE. Pro/TOOLKIT support options

PavelG
1-Newbie

ProE. Pro/TOOLKIT support options

Hi, We're developing ProE plugins for the company that extensively use ProE. From time-to time we need consultancy on the Pro/Toolkit API as the available documentation (help files) do not cover topics we experience problems with (taking into account that response time is important for us, PTC forum is not an option for us, unfortunatelly). So could you please list out available options how we can get support from PTC? Is there any special support option available for important customers, etc? -- Regards, Pavel
This thread is inactive and closed by the PTC Community Management Team. If you would like to provide a reply and re-open this thread, please notify the moderator and reference the thread. You may also use "Start a topic" button to ask a new question. Please be sure to include what version of the PTC product you are using so another community member knowledgeable about your version may be able to assist.
3 REPLIES 3
PavelG
1-Newbie
(To:PavelG)

And is there any email address that I can use to ask this question? I was not able to find the email for the generic questions at PTC site (if I've missed it, pls, let me know).

"Pavel G" wrote:

And is there any email address that I can use to ask this question? I was not able to find the email for the generic questions at PTC site (if I've missed it, pls, let me know).

"Rameet Grewal" wrote:

Hope you get what you are looking for.. Gary

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