Using the VBAPI to create a drawing with a template, getting err pfcExceptions::XToolkitNotFound

[chshasa1]

hi All

i acutally have the same issue as this post here:

https://community.ptc.com/t5/Customization/Using-the-VB-API-to-create-a-drawing-with-a-custom-template/td-p/17502

but the possibilities to fix mentioned there do not work for me, does anyone has an idea?

i am using creo 7.0.12.0

[Catalina]

Hi @chshasa1,

Thank you for your question!

Your post appears well documented but has not yet received any response. I am replying to raise awareness. Hopefully, another community member will be able to help.

Also, feel free to add any additional information you think might be relevant.

Best regards,

[MartinHanak]

Hi Catalina,

in such cases, it would be a good idea to explain to the questioner how he can contact PTC Support.

[MartinHanak]

Hi,

please ask PTC Support.

[Catalina]

Hi @chshasa1,

You can contact PTC Support by opening a case here: https://www.ptc.com/en/support/case-logger?destination=https://support.ptc.com%2Fapps%2Fcase_logger_viewer%2Fcs%2Fauth%2Fssl%2Flog%3F&msg=1.

Thanks for using the Community!

Best regards,