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WF5 M120 - ProE running, navigate to work dir and Windows explorer freezes? SUMMARY

DavidFrancis
1-Visitor

WF5 M120 - ProE running, navigate to work dir and Windows explorer freezes? SUMMARY

Has anyone else experienced this? Is it a known issue? Any workarounds? (other than, "don't do that!" 🙂

David T. Francis



Summary - after some research, this seems to be related to having thumbnail previewing turned on in your windows explorer. A suggestion below is to remove the thumbplug.dll from windows on the computer or turn off thumbnail generation in PTC (WF/WC) I assume these solutions will have other ramifications for thumbnails not being available in WC and orher applications and folders. So for now, I have asked the user to not have these thumbnail previews on in windows explorer.


This thread is inactive and closed by the PTC Community Management Team. If you would like to provide a reply and re-open this thread, please notify the moderator and reference the thread. You may also use "Start a topic" button to ask a new question. Please be sure to include what version of the PTC product you are using so another community member knowledgeable about your version may be able to assist.
2 REPLIES 2

Is this Windows 7 (x64?)





Christopher F. Gosnell



FPD Company

124 Hidden Valley Road

McMurray, PA 15317

There is a known issue we have experienced with Explorer crashing with Creo 1.0 and Win 7 64. The issue is caused by the thumbnail viewer. Fix the issue by deleting 'thumbplug.dll' from the computer. This has worked for us.

Regards,
Bill
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