cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

WF5 M120 - ProE running, navigate to work dir and Windows explorer freezes? SUMMARY

WF5 M120 - ProE running, navigate to work dir and Windows explorer freezes? SUMMARY

Has anyone else experienced this? Is it a known issue? Any workarounds? (other than, "don't do that!" 🙂

David T. Francis



Summary - after some research, this seems to be related to having thumbnail previewing turned on in your windows explorer. A suggestion below is to remove the thumbplug.dll from windows on the computer or turn off thumbnail generation in PTC (WF/WC) I assume these solutions will have other ramifications for thumbnails not being available in WC and orher applications and folders. So for now, I have asked the user to not have these thumbnail previews on in windows explorer.

2 REPLIES 2

WF5 M120 - ProE running, navigate to work dir and Windows explorer freezes?

Is this Windows 7 (x64?)





Christopher F. Gosnell



FPD Company

124 Hidden Valley Road

McMurray, PA 15317

WF5 M120 - ProE running, navigate to work dir and Windows explorer freezes?

There is a known issue we have experienced with Explorer crashing with Creo 1.0 and Win 7 64. The issue is caused by the thumbnail viewer. Fix the issue by deleting 'thumbplug.dll' from the computer. This has worked for us.

Regards,
Bill