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truesolid-x64.dll - removed by virus scanner

FB_9765591
1-Newbie

truesolid-x64.dll - removed by virus scanner

Hello - Sophos has gone rogue and is deleting trueSolid-x64.dll

We have the file whitelisted on the server, but all these clients have detached.

Yes, I'm currently working with Sophos to address the client randomly detaching from EnpointCentral. 

However, I have 7 engineers without CREO and need a quick fix.

 

Is there any way to run Creo 7.0.2.0  without trueSolid-x64.dll?

 

(sophos is difficult to remove on remote clients as it requires booting to safe mode to disable tamper protection).

for reference, the error Creo throws is 

FB_9765591_0-1685127167842.png

and putting trueSolid-x64.dll back in play is immediately deleted by Sophos,

which promptly pats itself on the back for doing such a good job.

Thanks,

Fred

 

 

 

 

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