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Pro/E WF3 interfering with Office 2007 insert object operations

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Pro/E WF3 interfering with Office 2007 insert object operations

We've been running Pro/E WF 3.0 M130 and Intralink V3.4 M030 on Win XP
machines for quite a while. In the last few days, MS Office 2007 was
pushed out, replacing Office 2003. If I don't have Pro/E running, I can
open a Word document and drag and drop .pptx, .xlsx , .docx, .zip, .txt,
.pdf files into the document. If I have Pro/E running, I can drag and
drop .pptx, .xlsx , .docx file types into a document but any non-MS
Office file types (ie: .zip, .txt, .pdf, etc.) cause Word to hang with
a "Not Responding" status. If I exit Pro/E, the object insert operation
completes.



This was the PTC Tech Support response to call #6772183: "Regarding the
issue you are having with inserting files into MS Word, I cannot provide
any support because it is not a PTC product. I recommend contacting your
IT personnel or Microsoft support for help with OLE settings. - Regards,
Dave Chang"



Has any other site seen this? Any suggestions out there?



ROBERT R. GREEN
Lockheed Martin Missiles & Fire Control
5600 Sand Lake Road, Orlando FL 32819-8907
PH: 407-356-9230 email: -







1 REPLY 1

Pro/E WF3 interfering with Office 2007 insert object operations

Robert

WF4.0 does not stop me dragging .TXT or .PDF into Word 2007. So no real help there.

You hit two of my personal buttons though. I too have just "had" to upgrade to Office 2007 - don't you like a new totally different GUI every so often? And you report that Pro|E being loaded stops something else working on your system but PTC say "tough". Guess what Microsoft might say too. Grrr...

John Prentice