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Creo Appearance Gallery CRASHES

Newbie

Creo Appearance Gallery CRASHES

Hello,

I was wondering if I am the only one who is experiencing this issue. Any time I click on the Appearance Gallery pull-down, Creo crashes and completely shuts down.

I am running on:

Win 7(64)

Intel I7

8GB of RAM

Nvidia Quadro 1000M

20 REPLIES 20

Re: Creo Appearance Gallery CRASHES

hi,

Are you running the latest maintenance version of Creo? The M020.

I don't use appereance gallery so I am not certain but I think on this version it works.

Actually I manage to crash Creo 1.0 M020 during my work everyday at least 5 times so this would be no surprise to me.

Re: Creo Appearance Gallery CRASHES

Hi Jakub,

I am indeed running the M020 version. I can't believe that there aren't more posts/soloutions on this! This makes headaches for assemblies. All of the parts are Grey, and it's really hard to see things sometimes.

If you don't use the apperance gallery... do you just have all grey parts/assemblies then?

PTC... HELP US!

Re: Creo Appearance Gallery CRASHES

hi Dave,

Nope I don't bother with Appearance Gallery mostly. My models are all grey.

But I can assure you Appearance Gallery doesn't make Creo crash for me.

Did you update from earlier Creo subversion to M020 or is that a new instalation you use?

Re: Creo Appearance Gallery CRASHES

I had this issue, and it took a half day to resolve.

I found the exact same thing happenning when I clicked the appearance icon. The problem was due to conflicting colour map files. I had one that we had used since pre-wildfire on our shared/common drive , and creo would try to open it causing a crash instead of the later default one.

Hope this was of some help to you.

Re: Creo Appearance Gallery CRASHES

Hi,

I am having the same problem as above, accessing the apperance gallery causes CREO 1.0 to crash.

Ivan can you explain how you found the conflicting colour map and how you solved the issue.

I can create parts on my machine but not colour them, I can open the parts on another machine and colour them

and then reopen the coloured part on my machine. So not a colour problem in itself.

TIA

Re: Creo Appearance Gallery CRASHES

I essentially searched the drive for any colour map files, changed their extension to XXX one at a time, and repeated the process of opening the appearance gallery until the crashing stopped. I found the cultprit to be an old colour map file from a pre-wildfire release.

The issue occurs when creo is opening the colour map files not when you bring in a coloured item as the colour information for the item is saved within the actual file.

Hope this is of some help to you.

Re: Creo Appearance Gallery CRASHES

Thanks Ivan for the quick response.

Can you tell me what name the color map files are likely to take.

Highlighted

Re: Creo Appearance Gallery CRASHES

*.DMT or *.MAP

appearance.dmt

color.map

global.dmt

These are the ones that the appearance gallery would default to when opening.

Re: Creo Appearance Gallery CRASHES

Hello everybody follows my publication of all colors.

http://communities.ptc.com/docs/DOC-3040

grateful .....

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