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how is this still an issue??? (calling all advanced users!) denominator issue

SYNDAKIT
14-Alexandrite

how is this still an issue??? (calling all advanced users!) denominator issue

so since creo 3.0 every time i use (fraction dimensions) either the diameter dimension (by double clicking on a hole in the drawing) or the arc dimension (again in the drawing) the default denominator is set at 4.

 

I have logged a case with ptc but now even after 2 new version releases this is still an issue.

 

this is causing many issues with our entire companies production drawings.

 

 

config settings :

 

dim_fraction_format aisc

create_fraction_dim yes

dim_fraction_denominator 16

 

grrrrrr.....

 

if anyone has this same issue i would love to hear from you.

if you have found a fix, or if you can identify something that maybe I have done to cause this, I would love to hear from you.

 

thank you,

 

J-G


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3 REPLIES 3

What was the reply from customer support?

SYNDAKIT
14-Alexandrite
(To:TomD.inPDX)

they remote controlled into my computer and tried to fix it but they couldn't, so they filed a case.

J-G,

I see that SPR 2247672 was submitted on your behalf. The SPR was opened with Medium severity. If this has since increased, I recommend that you contact the TSE assigned to your case and ask that they raise the severity.

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