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Yesterday, in the daily mail I received from TS, there was a bulletin with this title:
Planned Maintenance to PTC Performance Advisors starting Friday 3rd November, 15:00 EST
Today above link is no more reachable and no new data were loaded since last Friday.
Has anyone some update about it?
Thanks
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Yesterday data from Performance Advisor were back.
I think there is still a problem with recommendations at this link:
https://support.ptc.com/apps/csviewers/auth/ssl/recviewer
Hi Peter,
is Performance Advisor site still under maintenance?
My last data was more then 10 days older.
After maintenance did on November 3rd, no new data were loaded in my dashboard and under "My Support Recommendations" now I can see stuff not related to my machines.
So I think that issues are on your side.
Tom,
have you seen same issues as that I described above?
Another thing that makes me think that the problem is on your side are the suggestions I can view in the left lower corner of Performance Advisor (see attached image).
Hi Marco,
I got the same orange box with very strange topics in it...
And today, from the Windchill Perf Advisor portal, i had my gadgets removed and others ffrom Creo placed in.
Regards
Jocelyn
Yesterday data from Performance Advisor were back.
I think there is still a problem with recommendations at this link:
https://support.ptc.com/apps/csviewers/auth/ssl/recviewer