Creo Elements View Express crashes

ANDYKALATI · ‎Jun 28, 2011

I'm not a PTC/Creo power user by any means. Just a solo guy in NY running on a poor-man's budget, and working with some PTC Creo (PreE) pros doing a mechanical design. I desperately need to see their designs and catch further mistakes (there have been many in the past). So they recommended creo elements view express, which I just downloaded (rev 10.0 F000 build 93). However, it constantly crashes when I try to open most files (it does open a few, but very few). Any ideas on what's going on? This is on a Win7 x32 laptop. Tried doing "Repair" install just to make sure nothing was corrupt.

Is there a different freeware tool to be using?

Thanks much for any assistance.

Andy

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s.iyer · ‎Jun 28, 2011

This could be a Graphics card issue. Install a good graphics card with 1 GB ram. You should then be able to open assemblies too. Most laptops used typically for word processing and spreadsheet software use may not be able to handle it.

I operate on a desktop win7, 64 bit, with 1 GB graphics card and 4 GB ram. Yet, when I try to open VERY LARGE assemblies containing around 600 to 800 parts, it crashes. Unfortunately, we cannot use reps in View-express.

ANDYKALATI · ‎Jul 01, 2011

Doubt it's the graphics card, since it opens more complex designs and crashes on simple ones. Unfortunately, I'm not authorized to upload any of the designs. Seems to choke more on DRWs, also some PRTs and ASMs. I think the issue is that these were created with an older version of ProE. I've tried an older rev of Creo ViewExp (9.1) which I had, but no difference. Perhaps a very old version will do better? Any ideas where to get one?

VladimirN · ‎Jun 29, 2011

Hello!

ANDY KALATI wrote:
...However, it constantly crashes when I try to open most files (it does open a few, but very few). Any ideas on what's going on?...

Could you attach these files?