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Problems with not reponding command line

ptc-5307056
1-Newbie
1-Newbie
‎Oct 23, 2013 04:46 AM
‎Oct 23, 2013 04:46 AM

Problems with not reponding command line

Hi,

We encountered some trouble using the command "im about" in command line.

When we launch this command we have :

  • Sometimes it fail with these message : im: Unexpected socket termination reading from Integrity Client.
  • Sometimes nothing happen and the prompt wait for the client response.

Any help would be greatly appreciated. Thanks.

Nicolas

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1 REPLY 1
matt_giltaji
1-Newbie
1-Newbie
(To:ptc-5307056)
‎Oct 23, 2013 05:41 PM
‎Oct 23, 2013 05:41 PM

Hi Nicolas,

I think you will need some more in-depth troubleshooting for this issue than the discussion forums can provide. Your best bet is to open a support case and get into a webex with them so that they can diagnose this.

Hope that helps,

Matt

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