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ThingWorx Health and Performance Monitoring Best practices

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Monitor the application that monitors your connected assets!

 

Hello ThingWorx Community!


We are excited to announce the release of a new Best Practices Guide on monitoring your ThingWorx-based applications, complete with an accompanying enablement video!

 

We understand that it is critical to keep the IoT application up and running that is helping increase the uptime for your factory and critical assets. In recent ThingWorx releases, particularly since 2024, we've dedicated significant focus to strengthening IT admin and developer productivity. A major improvement is the native support for scraping all system metrics and logs through OpenTelemetry. This enhancement simplifies ThingWorx monitoring using industry-standard, open-source tools like Prometheus and Grafana, which are the de facto standard for any modern deployments and DevOps processes.

 

The comprehensive guide attached to this post, published by our field expert @geva , details all the best practices for monitoring your ThingWorx applications to ensure maximum uptime and smoother IT operations.

 

The guide covers essential topics including:

  • Monitoring tools and layered architecture.

  • Pre-built dashboards with concrete examples.

  • FAQs and best practices for common issues.

To further ease enablement and adoption, check out the deep dive video below where the guide's author, Greg Eva, walks through the key concepts and demonstrates the ThingWorx Foundation Dashboard for Grafana:

 

https://youtu.be/9efOeDUpUo4

 

This guide is especially valuable for customers running ThingWorx in a self-hosted environment. Of course, for those seeking a hassle-free experience, consider ThingWorx SaaS, where we fully manage and maintain your platform for you.



We encourage you to review the guide and share your feedback on the content and let us know if any other topics you'd like us to cover next!

 

Cheers,

Ayush

Director Product Management, ThingWorx

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Last update:
‎Nov 25, 2025 08:57 AM
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