Error: Exception: JavaException: java.lang.Exception: Import Failed: License is not available for Product: null Feature: twx_things
Possible root cause: editing web.xml without further restart of the platform. In result, the product name does not pick up and the license path drops while the composer is still running,
Fix: Go to LicensingSubsystem -> Services and run the AcquireLicense service.
IF the issue does not get resolved, please contact the Support team, attaching your license.bin to the ticket.
This topic was escalated to Email Message on 02-20-2018 by an automatic escalation.
After running AquireLicense, there is need of Tomcat restart to stop error showing in the future.
I am getting the following error -
"save failed, status: Internal Server Error message: Import Failed: License is not available for Product: null Feature: twx_things"
I restarted the tomcat but then also the is not resovled.
In this case, please contact someone from PTC Licensing to check your license file.