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ThingWorx Asset Advisor for Service Solution Benefits

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ThingWorx Asset Advisor for Service Solution Benefits

…to ENTERPRISE

  • Increase company profit and revenue along with customer value
  • Achieve sustainable competitive advantage

…to SERVICE ORGANIZATION

  • Understand your equipment performance and condition through remote monitoring
  • Improve first-time fix rates by incorporating connected product data
  • Reduce onsite service visits
  • Increase service profitability

…to CUSTOMER

  • Improve product and service outcomes
  • Increase equipment uptime
  • Increased customer satisfaction

20% Improvement in equipment uptime

15-25% Reduction in onsite service visits

5-20% Improvement on first time fix rate